This service is provided 9:00AM - 2:30PM Mon-Fri. Location is: 160 E Tasman Dr, STE 116, San Jose, CA 95134.
This test is a multiplex test including a COVID-19 rtPCR test and a COVID-19 IgM test. Starting Nov 6, 2020, China government requires every traveler boarding an airplane to China obtain a negative report for a COVID-19 rtPCR test and a COVID-19 IgM test.
COVID-19 rtPCR test is a nucleic acid-based test for SARS-CoV-2. The polymerase chain reaction (PCR) method is considered the "gold standard" for the detection and is characterized by rapid detection, high sensitivity, and specificity.
COVID-19 IgM test is a test for IgM antibodies. IgM is usually the first antibody produced by the immune system when a virus attacks. A positive IgM test indicates that you may have been infected and that your immune system has started responding to the virus. When IgM is detected you may still be infected, or you may have recently recovered from a COVID-19 infection.
Please follow the steps when placing the order:
- Place the order online. Make a reservation before 2PM each day.
- Pre-register the patients.
- Drive to our San Jose site, located at 160 E Tasman Dr, STE 116, San Jose, CA 95134, at least 30 minutes before the reserved date and time. Park in the rear parking lot. A clinical technologist will help you collect an individual sample from your nose using a nasopharyngeal swab, and a blood sample.
- We will send you a diagnostic report the same day (estimate, actual may vary) on the day of the visit!
Please know the report time of same day (by 12AM next day, most often by 8-9PM the same day) is estimate only and is not guaranteed. Actual timeline may vary significantly due to volume and technical reasons. Under certain circumstances, actual timeline may even be delayed to the next day.
Please review our Terms and Conditions, including Cancellation Policy (including 15% cancellation fee), Informed Consent. By submitting this order, you certify that you have reviewed, understood, and agreed to the Terms and Conditions. (For Chinese readers, here is an information page: 常见问题及指南, 以及服务条款。尤其，请详尽阅读、理解、并同意取消服务和退款条款（包括15%取消手续费）；请详尽阅读、理解、并同意服务的知情同意书，包括自愿检测、对检测的结果处置、假阳性和假阴性的可能性和相关的潜在风险和收益、费用、免责条款；请详尽阅读、理解、并同意检测报告的政府机构递交条款。如果您付费注册，在网站提交预约和订单，即代表您已经详尽阅读、理解、并同意服务条款。如果您不理解或不同意任何服务条款，请立即离开本网站，不要付费注册，不要使用我们的服务。我们保留不向部分用户提供服务的权利。)
Especially, by submitting this order, you certify that you have reviewed, understood, and agreed to the Terms and Conditions regarding the submission and disclosure of the test reports to the country, state, CDC, Chinese Consulate General in San Francisco or to other governmental entity as may be required by law or regulations. (For Chinese readers: 由于COVID-19检测的特殊性，检测报告将根据相关法例和要求，递交给相关的政府机构，包括：郡政府、州政府、CDC、中国驻旧金山总领馆，以及其他按相关法例和要求的政府机构。您付费注册，即代表您已经详尽阅读、理解、并同意检测报告的政府机构递交条款。)
When checking out, please do not refresh your web page, or submit the order multiple times, to avoid duplicate charges. In the case of technical difficulties, please contact our customer service. (For Chinese readers, 请在付费时，不要刷新您的网页，或者重复递交订单，以免产生重复付费。遇有技术困难，请与客服联系。）
When checking out, please include the name, gender, and birthday information for the people to be tested in the Comment area of the order. (For Chinese readers, 请在付费时，在附言/Comment 区域，列明被检测者的姓名、性别、生日信息。）