This service is provided 9:00AM - 2:30PM Mon-Fri. Location is: 160 E Tasman Dr, STE 116, San Jose, CA 95134.
Starting January 13, 2022, China government requires an rtPCR test 7 days in advance of the travel date to China, followed by a 7-day personal health monitoring and fill the required form, and then followed by another multiplex test (dependent on the vaccine history, can be COVID-19 rtPCR 1+ rtPCR 2 Test or COVID-19 rtPCR+IgM (S)+(N) Test) 2 days in advance of the date. This service is the COVID-19 rtPCR+IgM (S)+(N) Test 2 days in advance of the travel date. This test is a multiplex test including: (1) a COVID-19 rtPCR test, (2) a COVID-19 IgM test (targeting S (spike) protein), and (3) a COVID-19 IgM test (targeting N (nucleocapsid) protein). Starting Jan 13, 2022, China government requires every traveler who has only received non-inactivated vaccine (for example, Pfizer or Moderna) or has not received vaccination boarding an airplane to China obtain this test.
检测采样时间是周一到周五上午 9:00-下午2:30; 周六到周日本服务不开放。请注意：周六到周日不提供本服务，本服务也不能被重新安排至周六、日。
[Important Notice About Test Time and Report Time]
The test time is Monday - Friday 9:00PM-2:30PM. Saturdays and Sundays are closed for this service. This service can NOT be rescheduled to Saturdays or Sundays.
The report time:
- Please know the report time of same day (by 11:59PM the same day, most often by 8-9PM the same day) is estimate only and is not guaranteed. Actual timeline may vary significantly due to volume and technical reasons. Under certain circumstances, actual timeline may even be delayed to the next day or later.
COVID-19 rtPCR test is a nucleic acid-based test for SARS-CoV-2. The polymerase chain reaction (PCR) method is considered the "gold standard" for the detection and is characterized by rapid detection, high sensitivity, and specificity.
COVID-19 IgM tests are tests for IgM antibodies. IgM is usually the first antibody produced by the immune system when a virus attacks. A positive IgM test indicates that you may have been infected and that your immune system has started responding to the virus. When IgM is detected you may still be infected, or you may have recently recovered from a COVID-19 infection. These two tests utilizes U.S. Food and Drug Administration authorized serology test to detect SARS-CoV-2 IgM antibody, (1) utilizing S protein (spike protein) as the antigen target; and (2) utilizing N protein (nucleocapsid protein) as the antigen target. The FDA issued an emergency use authorization (EUA) for the test kits utilized in this test.
Please follow the steps when placing the order:
- Place the order online. Make a reservation before 2PM each day.
- Pre-register the patients.
- Drive to our San Jose site, located at 160 E Tasman Dr, STE 116, San Jose, CA 95134, at least 30 minutes before the reserved date and time. Park in the rear parking lot. A clinical technologist will help you collect an individual sample from your nose using a nasopharyngeal swab, and a blood sample.
- We will send you a diagnostic report the same day (estimate, actual may vary) on the day of the visit!
Please review our Terms and Conditions, including Cancellation Policy (including 15% cancellation fee), Informed Consent. By submitting this order, you certify that you have reviewed, understood, and agreed to the Terms and Conditions and the description of the service including the estimated timeline. (For Chinese readers, here is an information page: 常见问题及指南, 以及服务条款。尤其，请详尽阅读、理解、并同意取消服务和退款条款（包括15%取消手续费）；请详尽阅读、理解、并同意服务的知情同意书，包括自愿检测、对检测的结果处置、假阳性和假阴性的可能性和相关的潜在风险和收益、费用、免责条款；请详尽阅读、理解、并同意检测报告的政府机构递交条款；请详尽阅读、理解、并同意服务的说明包括检测时间和报告时间等条款。如果您付费注册，在网站提交预约和订单，即代表您已经详尽阅读、理解、并同意服务条款。如果您不理解或不同意任何服务条款，请立即离开本网站，不要付费注册，不要使用我们的服务。我们保留不向部分用户提供服务的权利。)
Especially, by submitting this order, you certify that you have reviewed, understood, and agreed to the Terms and Conditions regarding the submission and disclosure of the test reports to the country, state, CDC, Chinese Consulate General in San Francisco or to other governmental entity as may be required by law or regulations. (For Chinese readers: 由于COVID-19检测的特殊性，检测报告将根据相关法例和要求，递交给相关的政府机构，包括：郡政府、州政府、CDC、中国驻旧金山总领馆，以及其他按相关法例和要求的政府机构。您付费注册，即代表您已经详尽阅读、理解、并同意检测报告的政府机构递交条款。)
When checking out, please do not refresh your web page, or submit the order multiple times, to avoid duplicate charges. In the case of technical difficulties, please contact our customer service. (For Chinese readers, 请在付费时，不要刷新您的网页，或者重复递交订单，以免产生重复付费。遇有技术困难，请与客服联系。）
When checking out, please include the name, gender, and birthday information for the people to be tested in the Comment area of the order. (For Chinese readers, 请在付费时，在附言/Comment 区域，列明被检测者的姓名、性别、生日信息。）